5 Steps to Adopting Contactless Payments | Chase for Business

5 Steps to Adopting Contactless Payments |  Chase for Business

3. Link to popular digital wallets

Set up your business to collect payments through the mobile wallet apps that your customers may be using. If your equipment is already enabled to accept contactless payments, it likely accepts digital wallets as well. Apple Pay and Google Pay are two of the most popular. Others include Fitbit Pay, Garmin Pay, LG Pay and Samsung Pay. Learn more at our Digital Payments overview page.

4. Get your staff up to speed

You’ll also want to make sure your employees know how to use the equipment for contactless transactions. Be prepared for customers to ask for guidance on where to tap their card, how to tap symbol to symbol and other details of the process. Knowledgeable staff members will create a more pleasant experience for your patrons and a smoother, faster checkout process for your business. Go to our Support Center to learn more (scroll to Contactless Payments Training for Cashiers).

5. Tell your customers

Spread the word that your business accepts contactless payments — with signage in the window, at your checkout registers and in advertisements. Offering this option is a powerful draw for both new and existing customers. Go to our Support Center to learn more (scroll to Contactless Payments Training for Cashiers).

It’s all about safety

Meet growing consumer demand while supporting the health and safety of your customers and employees. Moving to contactless payments can make that possible for your business. And Chase is here to assist you.

For informational/educational purposes only: The views expressed in this article may differ from those of other employees and departments of JPMorgan Chase & Co. Views and strategies described may not be appropriate for everyone and are not intended as specific advice/recommendation for any individual. Information has been obtained from sources believed to be reliable, but JPMorgan Chase & Co. or its affiliates and/or subsidiaries do not warrant its completeness or accuracy. You should carefully consider your needs and objectives before making any decisions and consult the appropriate professional(s). Outlooks and past performance are not guarantees of future results.

Chase COVID-19 Small Business Sentiment Tracker results come from 16 waves of statistically significant data, from 500 respondents for each wave including 50 restaurants, 50 retail, and 400 other small businesses, between May 4, 2020 and December 4, 2020.

You should carefully consider your needs and objectives before making any decisions, and consult the appropriate professional(s).

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