Breaking down the Barriers of Travel with Biometrics

Revealed: Breakthrough Wearables Revolutionizing the Hospitality and Travel Industry

As we celebrate 150 years in travel, we’re exploring new technology, it’s use in travel and how CWT is preparing for this. In this episode, we’re exploring biometrics.

Biometrics are the measurement and statistical analysis of people’s unique physical and behavioral characteristics.

Biometric identifiers fall into two categories:

  • Physiological characteristics related to aspects of the body. Examples include fingerprint s, veins, facial recognition, DNA, palm prints and iris recognition
  • Behavioral characteristics relate to the pattern of person’s behavior, including to wallking gait, signature, behavioral profiling, and voice. The behvioral biometrics are sometimes referred to as ‘behviometrics’.

The technology, mainly used for identification and access control, is already used in relation to travel.

  • Some border agencies collect fingerprints as part of their identifying a new arrival. [BP1]
  • In 2021, Emirates launched a biometric path[BP2] at Dubai airport, which reduces the number of contact points for identification as a traveler navigates the boarding of their flight.
  • According to the US Transportation Security Administration (TSA) website, TSA[BP3] began testing the use of biometrics to identify passengers at the checkpoint in recent years and we continue to evaluate the use of proven and emerging solutions to further understand operational impact, security gains, and policy implications.

There are however some concerns about the collection and privacy of our unique identifiers and the ultimate use of these records. At least at this time, these concerns do not appear to be limiting the increasing use of biometrics in travel.

CWT provides a single, global travel profile that stores traveling employee data such as travel documents, preferences including seat preference and special diet needs. This lays the foundation for storing elements relevant to use of biometrics based barriers.

To find out more visit our website[BP4]





About CWT

CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow. Across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience backed by our three core promises: to simplify corporate travel, to connect to unlock possibilities, and to move forward, together.

Engage with us via LinkedIn, Facebook, Twitter and our Podcast.

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